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ComplaintsforMid America Peterbuilt
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Complaint Details
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Initial Complaint
09/22/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I PURCHASED A TRUCK 07/11/2023 TIL TODAY I HAVE YET TO RECIEVE ORIGINAL THE ***** IVE REQUESTED FORM THE MAN AGER (***********************) SEVERAL TIMES HE HAS ADVISED THEY HAVE NOT LOCATED IT IVE REQUESTED ANOTHER TRUCK OR REFUND. *** SINCE THEN BEEN IGNORED NOT TO GIVE ME ANY EXPLANATION ABOUT WHATS GOING ON , MEANWHILE *** GIVEN $41,000 CASH IM BEING CHARGED FOR A LOAN FOR A VEHICLE I CANT USE.Business response
09/29/2023
The ****** Group and TLG Peterbilt - Mid America received notification of the title issue on or around August 10th. We applied through the State the original title was and it took time to get it returned to us. It was delivered by us to the customer on September 25. We regret that we caused the customer some grief over the delay in getting the title from the State of ******** but much of this was out of our hands. We sincerely apologize to ****************** for this unforeseen issue that her company had to deal with.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.