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ComplaintsforGround Up Companies
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Complaint Details
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Initial Complaint
09/22/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Had a bid of $1500 to complete a retaining wall. About a month and a half later he completed it. He blamed weather and damage to his home from a storm for the delay. During the process, I decided to add caps and to add an additional row at the completion of the wall. ****** was given an additional $675 for the caps and additional row. First, he claimed the caps were on back order then the wrong caps were delivered. Then He claimed that he had an accident and broke several bones but had someone to help. 3 weeks ago he advised me that he was suing a hospital for not treating him correctly and was in Illinois. He advised me that if he couldn't complete the work he would refund me. ****** no longer responds to phone calls or messages. I just wanted my money back to have someone else complete the job.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.