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ComplaintsforSierra Moving & Delivery LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/04/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Hired Sierra to move an enormous antique French cabinet from a local dealer. Movers laid it on its side and attempted to wheel it over door jams and uneven floor without wrapping it or padding it. The entire cabinet fell apart. The mover who broke it deflected the blame despite witnesses and video. Company then tried to take the pieces back to their office to hold them there instead of delivering them.Business response
02/15/2023
The owner told me to call and respond. He said this is the most unreasonable individual I have dealt with in all business years. She made several attempts to try to shut our company down before ever even attempting to talking to the owner.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.