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ComplaintsforWeed Man
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I hired this company for lawn maintenance, but after awhile the lawn looked worse than before I hired them, I called to get a list of service dates and reviewed my security footage for those dates, and seen that no service was provided, I immediately called to report the findings and to cancel my services with them. I am now receiving a letter from a debt collector trying to collect on a bill from this company, again I called to report the wrongful billing and was told they have never spoke to me about my concerns in the past nor was the service cancelled. They have not provided any service to my home and I have the footage to prove it. This company is only offering to reduce the bill, which I do not accept, they did not provide a service of any kind, so why am I being billed?Initial Complaint
04/15/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
They were supposed to call me and tell me if they were coming to do a service at my home. They never showed up. I paid $453.60 for the full service. I asked for them to cancel it and send my money back. They told me they would send my money back, but I haven't received it yet.Customer response
04/18/2022
This business reached out to me directly and provided a refund.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.