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Find a Location

J Galasso Construction LLC has 1 locations, listed below.

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    Business ProfileforJ Galasso Construction LLC

    Residential General Contractor

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    310 S Columbus St, Pacific, MO 63069-2114
    BBB File Opened:
    1/14/2024
    Years in Business:
    1
    Business Started:
    2/19/2023
    Business Started Locally:
    2/19/2023
    Business Incorporated:
    4/17/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • J Galasso Construction
    Business Management
    • Joseph Galasso, Owner
    Contact Information

    Principal

    • Joseph Galasso, Owner

    Customer Contact

    • Joseph Galasso, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/16/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Contacted the company around 11/25 - appointment was made for 11/28 for him to see scope of work - agreed to 11/29 after 6 pm. Got proposal 11/30, signed that day. He was to call me on 12/4 - had to contact him @ 8:45pm that evening and again 9:15am 12/5 - he said couldn't start until 12/26. Asked him to confirm time needed for project and if he would entertain an extra $300 to finish prior to Christmas. Response was 2 to 3 days and would get back to me about Christmas. Reached out 12/11, 11am - got response 4:30pm asking for a call - agreed to extra money before Christmas and asked for check to be dropped off for $700. Did so @pm 12/14 and looking forward to seeing him 12/16 @ 9am. He worked Saturday, including a Lowes run. Was due back 12pm Sunday, had to change it to 2pm. Monday came (day 3) and worked - not finished. Wednesday, 12/20, got text saying sick in bed. Told him just needed to make sure basement was done due to family coming in for holidays. 12/21 worked some. 12/22, texted saying more time not feeling well, asked if he would be done by **** - he didn't think so - 10am, he texted he couldn't come, asked tomorrow, he said yes (another Saturday). He got to a point that wall issues were corrected and the door still had work to be done, but agreed the week after Christmas ..... Waiting until 1/4 - texted asking where he was and remember he was paid an extra $300 - now had to text a 2nd time, then the sick/Covid card is played. Refused to make a time or anything. I posted 2 reviews documenting these issues. Forward to 1/8, now he refuses work because I had the nerve to post reviews - Says do what you wish, he doesn't care. Even offered to remove reviews if finished - refused **** at this point, I either (1) want the project finished and will remove reviews or (2) $500 refund, because I had to purchase paints for him to do the project and the $300 paid to have the project finished by 12/25 *** other $700 check was paid 12/23/cashed 12/27

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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