ComplaintsforLevel Up Auto Specialist
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Complaint Details
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Initial Complaint
01/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I dropped off a vehicle over a year ago and a down payment for the repair of $2400. To this day the vehicle has not been fixed. I started questioned Micah more about the status of the repair over a month ago, and he told me to leave him alone if I wanted it fixed, and that he would fix it when humanly possible. He claims he has the motor and took the vehicle apart but still has not completely the repair. I asked when it would be done and he eventually told me to take him to court and he would charge me for storage and that I could not have my vehicle or money and I am not aloud there to pick up my vehicle or money. I have given Micah time to finish the vehicle but he has not still. My wife contacted him via text an about a week ago to see how we could peacefully resolve this and he has yet to reply. I would like my vehicle and money back.Customer response
01/19/2023
Micah Vawter text me this message yesterday. The place i left my vehicle and where it is located is **** Automative. The address also says it is registered to **** Automotive. I dont know how they run their business but **** Automotives website also says it does car repairs. I will email the receipt for my down payment as well once I find it.Thanks,*******************Business response
02/06/2023
******************* has never done business with Level *************** and has done Business with Micah Vawter Directly. Our interaction predates level *************** Started up.Business response
02/21/2023
My name is ***************** and I have never done business with this person. There should be no complaint against my business.Customer response
02/22/2023
Complaint: 18693973
I am rejecting this response because: Here is the receipt for the repair that was supposed to have been completed on the vehicle that the business will not release to me that has also never been repaired. The invoice clearly says Micah Vawter *********************************************************, he is also listed on the BBB at ************* Group as the *** and ***************** as the owner. The $2200 payment made was also to SQ *MICAH VAWTER ******* **. I am not sure who ***************** is either.
Sincerely,
*******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.