Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

StumpsOut has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforStumpsOut

    Stump Removal

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    41 Cedar Dr, Pacific, MO 63069-3415
    BBB File Opened:
    11/17/2017
    Business Management
    • Chris Bova, Owner
    Contact Information

    Customer Contact

    • Chris Bova, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Stumps out was supposed to cut down a tree in my front yard and remove the *****. He gave me a bid, I went with it and it was a disaster. When ***** came to cut the tree down he had one guy with him. This guy didnt even work for ***** from what he told me. His guys were hunting so he decided to have this guy help him. They had a lift with a bucket to cut the tree down. The helper was pouring gas/oil mixture into the chainsaws on my porch, driveway and new landscape walls that were just put up leaving stains everywhere. When ***** cut the tree down by the house a large branch hit the top of the roof and gutter. This cracked the plywood under the shingles and dented the gutter. The helper tried telling me it was only the gutter and they would fix it but after talking to the neighbors they boom was so loud they came out to see what happened. When he ground the ***** down he claimed he would grind down about 10" and get all the roots. He only ground down about 2 or 3 inches and then covered it up with all the ***** shavings and left a big heap of a mess in my yard. I asked him to come back and clean it up he came back and got some more out still leaving a bunch there and made sure he spread it out so i could not still see the roots. After inspecting it there are several roots still there and only ground down a couple inches. He said he would come back and fix it, never did. He said he would pay for repairing the roof and he never did. I gave him a copy of the bid for $400 to patch the roof. Never received anything. You can see by the pictures the mess he left, the stains and the dent in the gutter in between the two windows and the roof where debris was left from hitting it and the dent in the roof.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.