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Find a Location

Pro Building Solutions has 1 locations, listed below.

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    Business ProfileforPro Building Solutions

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/2/2021

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers exterior home improvements.

    Products & Services

    We offer many facets in the construction industry. Roofing, siding, framing, and decks are just a few things we do. We work with insurance adjusters/ claims to make your process as painless as possible

    Business Details

    Location of This Business
    522 Cochrane Rd, Park Hills, MO 63601-8280
    BBB File Opened:
    4/28/2021
    Years in Business:
    9
    Business Started:
    3/7/2015
    Business Incorporated:
    9/28/2015
    Accredited Since:
    5/2/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • ProBuilding Solutions LLC
    • ProBuilding Solutions
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. James M Twomey, Owner
    Contact Information

    Principal

    • Mr. James M Twomey, Owner

    Customer Contact

    • Mr. James M Twomey, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/19/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Pro Building Solutions was contracted to install metal roof on garage & house over a year ago. After putting on the metal roof to the garage which took over an agonizing 6 months to do with broken show up times & commitments, Pro Building Solutions still had facia, roof endcaps, metal bending, gutters & vinyl siding to do in order to complete the job. After the 1st rain the roof in the house & garage leaked in which we now have growing damage to drywall, plaster ceilings, including rusting out a wood burning stove. Several attempts have been made to contact the Company with little to no response. The owner is now radio silence. Tried to contact him numerous times, with a few text responses, but still haven't fixed the issue. The recent texts to him have totally gone unanswered. Because of the leak, the wood burning stove now gets water in it every time there is a rain & is now ruined. Pro Building also contracted to install gutters & siding both of which have not been done. We would like to have the contractor repair the leaks & address the damage to the property & live up to his contract.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kim B

    1 star

    02/27/2024

    Very poor communication. Took 6 months to complete a bedroom build and extend a bathroom. Also a new metal roof. The roof was taken off and not replaced for 4 days. In the meantime we received 4" of rain and it leaked through the ceiling. He never went into the attic to see if there was any mold. My walls aren't straight. All the trim have at least 20 nails and broken. The flooring doesn't even go all the way under the wall you can see gaps between the floor and the wall. Our electric in the bathroom, you can use a 2 prong plug but a 3 prong doesn't work. After all paid off our roof still leaks. We called him he said he would be out the next day we never heard from him. The bedroom windows are so our of square you can't lock them.

    Pro Building Solutions Response

    02/28/2024

    I apologize you had a bad experience with us We originally submitted a bid for your work in which time your husband beat our price up by over $10,000.. but we wanted to help you because he begged and pleaded Telling me that he was going to lose his mind with your mom moving in with you and that *** really got to help him out and to do something. Once we got there, his tune changed. He became very difficult to work with to the point that the workers refused to come down there and work, because he emotionally beat them down every single day that he had interaction with them.. I lost two of my guys because of your job. I couldnt even get out of my truck before he was at my window I had to ask him to step out of the way so I can get out of my truck. The layout of the entire room changed halfway through, and I can submit drawings on that as well and there were walls that were already out of square. The roof was torn off when it did not have to be torn off. It wasnt even in our contract to tear it off, but I felt it best that it needed to go down to the decking instead of over the architectural shingles.. it was a $$2000 charge that I did not pass on to you..Please also dont forget that Im the one that got your Roof approved through *************************** and once I did that you refuse to let me assess the insurance documents instead, you beat my price up again for the roof. So there brings up questions of a few committed insurance, fraud, or not given the fact that you probably didnt pay your deductible. Every time it was time to pay a portion of the bill. I had to pull teeth to get it to the point of telling you Im not continuing work without the said payment.. My guys would come in and complain that when they would walk in the door, it smelled like a pot farm because you guys would sit around and smoke pot all day. The leak was fixed in the ceiling and I repainted your entire ceiling and re-drywall sections of it and then I repainted the walls .we had a pop-up storm and it leaked but I took care of it and fixed it and then your husband demanded that I leave the paint that he did not pay for Which totaled about $400 .The fact of the matter is, this was a very unpleasant job, and we do a couple hundred jobs a year, and this was probably the worst job that weve ever done mentally physically and emotionally and we did the absolute best that we could to satisfy you and your husband and I apologize that you had a bad experience. if you have an issue with a pipe boot, I will send a tech down to address the situation.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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