ComplaintsforHudson's Firewood & Mulch
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
The drive up gate was knocked all the way off the hinges, coming in it is on the left hand side. My husband didn**;t know until he was actually going out. It was knocked up against the neighbor**;s house. The man said they were going to come back but they never came back. Every time my husband called them they never called back. There was always an excuse. They called back but my husband thought it was another customer so he didn**;t answer. They were recommended from Angi**;s List. I would like my gate to be fixed like it was.Business response
09/21/2023
We have made a attempt to get in contact with customer and we have requested his venmo to reimburse but we have not received an answer.Customer response
09/26/2023
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me. He came by on Sept. 22 and answered my complaint.
Sincerely,
*******************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.