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Christian - Automotive and Tire has 1 locations, listed below.

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    Business ProfileforChristian - Automotive and Tire

    Auto

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2235 S Westwood Blvd, Poplar Bluff, MO 63901
    BBB File Opened:
    8/17/2021
    Years in Business:
    4
    Business Started:
    12/6/2019
    Business Incorporated:
    12/6/2019
    Type of Entity:
    Limited Liability Company (LLC)

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/01/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    On March 2, 2023 We went in to have our tires changed and this is what happened. Our car was dropped on the lift knocking our fender up out of alignment causing the door to rub the fender, dented and scuffed up our running board as well as breaking one of the bolts straight off, popped off and damaged the plastic on our door and the manager **** insisted we let him fix it there rather than issue me a check, a refund on my tires or pay the trusted body shop's quote. I didn't trust him since he kept it hush hush from the manager, made the excuse that anything can cause a car to slip including the wind. Any mechanic will tell you they improperly put the car on the rack and that's what happened. He also blamed the wind for popping off our plastic on our door. We have ate the cost of fixing our car and just living with our running board that needs replaced. Because we would rather have a damaged running board than whatever other damage this company would have done had we let them touch it again. I've seen reviews from others and complaints and after seeing their photos I feel we got off easy and I hope there's not further damage to our car that no one can see. I feel at the minimum I deserve my tire transaction from that day refunded since that's how much the running board will cost to replace. I obviously will not be returning to take advantage of the very minimum road hazard they offered.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anna S

    1 star

    06/21/2023

    This business does not communicate with its customers nor do they perform honest, quality work. My vehicle has been looked at by them three different time for the exact same problem and it is still not fixed. It was a simple task of charging the A/C, filling the freon, applying pressure and checking compressor/hoses for any leaks. The longest I have kept cold air was two weeks which was after the first appointment with them. The shortest was 4 days!! At one point they stated that the valves were the problem and they replaced them and it was fixed. Never contacted us to explain what was found and if we wanted to have them fix it, they just did the work and then when WE called they explained. This has been three separate trips there as well as myself and my kids either without a vehicle or using a hotbox of a vehicle. I am now out $500 and still no A/C.

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