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ComplaintsforBluff Power Sports
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/17/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
On 1 Dec 2020 I put a deposit of $500 on a side by side until I could drive the 90 miles to test drive it. On 3 Dec 2020 I arrived at the company and test drove the machine in the parking lot and decided it was not what I was looking for. The salesman, ******* ******, told me prior to making the deposit that it was refundable if we couldn’t make a deal. After two weeks of texting and calling the company finally sent back $350 on my credit card, there’s still a balance ok $150 due me. All I won’t is my money back. I was never told that a 3 minute test drive in the parking lot was $150. I feel I’ve been cheated out of $150. The attachments are between the salesman, ******* ******, and myself.Business response
01/10/2023
Customer was informed that he would receive his money back if he was denied credit. We did however give him 350.00 dollar out of the 500.00 dollars on good faith. We missed a sale because of that.Customer response
01/11/2023
Complaint: ********
I am rejecting this response because:The only person I heard from was the salesman who said my deposit was refundable, no one in the company contacted me. The companies statement was completely false.
Sincerely,
***** *******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.