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ComplaintsforCS Excavating and Fence
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Complaint Details
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Initial Complaint
09/27/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
PAID A LARGE DEPOSIT FOR DIRT WORK AND CONTRACTOR NEVER SHOWED UP TO EVEN START. THIS HAS BEEN OVER 6 MONTHS. NUMEROUS EMAILS AND LETTERS WITH NO RESPONSE FROM OWNER. I GUESS THE NEXT STEP IS HIRING A LAWYER.Initial Complaint
04/12/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
December 2021 we gave ******************* of CS Excavating a check for $6,660. The check cleared our bank two days later. It was half payment for all materials and labor for a landscaping project at our house. The work was to be completed the second week of January. We have not seen **** since DECEMBER!! He has never showed up! **** has promised us SEVERAL "start dates" and has failed to show up for each and every one. He does not give us the courtesy of a call before or after each "no show." We have texted, called, emailed, and mailed ****. We have sent certified/ return receipt letters to four addresses to try to contact him. He does occasionally reply to texts with excuses and new "false start dates." After failing to show up last week, this past weekend, or this week - ALL as promised - his latest text doesn't even state a start date. **** took a large sum of money from us in December and haven't seen him since!
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.