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Find a Location

Byrider has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Byrider

      2603 N Bishop Ave Rolla, MO 65401-8381

    Business ProfileforByrider

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2603 N Bishop Ave, Rolla, MO 65401-8381
    BBB File Opened:
    6/6/2019
    Years in Business:
    7
    Business Started:
    2/14/2017
    Business Started Locally:
    2/14/2017
    Alternate Business Name
    • JD Byrider Rolla
    • LJRAD Investments LLC
    Business Management
    • Lawrence A West, President/Owner
    Contact Information

    Customer Contact

    • Lawrence A West, President/Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I bought a 2016 **** fusion on December 29th 2024. The day after the head gasket blew, they fixed it, then the alternator went out. Has had a new radiator, oxygen sensor, water pump, fuel pump, fuel ****************** seals, new ************ BRAND new tires were all cupping and had to be replaced. My car is still currently u def ************* car will randomly die in the middle of the road while Im driving. I have almost been hit by so many cars due to this & I called the car lot to get it fixed. My car has been to the shop 9 times and a total amount of days adding up to over 1 month of owning the car, and the issue still is not fixed. They told me to record my car everytime its starting to die, I have done so & have atleast 20 different videos of it dying some back to back & they now tell me the videos dont matter. I went in yesterday and showed them the video and they said something is definitely wrong with it but then the mechanics & the ** told me there is nothing they can do because they dont know what it is. All they do is replace the alternator everytime and it doesnt change anything. I have had 3 alternators installed since owning the car and every alternator I get installed from then fails the voltage test. They will not fix it and it is still under warranty & when I spoke with them yesterday I asked for the owners name & phone number and they said Im not giving you that and walked inside. Im raising my 3 year old niece and I feel very unsafe putting her in my car as it does randomly and I dont want to get hit with her in here. As well that I drive 40+ miles to work and Ive had to call in at time because my car keeps dying.
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Aaron (Chris) W

    1 star

    01/27/2023

    I tried to buy a vehicle from JD Byrider. The vehicle sold to me broke down after having it for one day. I took it back and they said I destroyed their vehicle. I called the police on them and they said it is not the first time this has happened. Two of my associates went to buy a vehicle from them too and they broke down too. I put $2,000 down and they took the car and won't give me my money back. If the police are aware of this why is it being allowed to continue to do business. Why are they still in business if the police are aware of them scamming people out of their money?

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