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ComplaintsforDock's Cleaning With Meaning
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Complaint Details
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Initial Complaint
06/02/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I contacted ******************************* to clean my lake home in ******************, ** and $240. She was scheduled to come out on 5/19/23 at 9am but didn**;t show up. She tried rescheduling to the next day but we we had other plans, so I requested a refund. She said she would refund the $240 and it could take up to 1 week to process. I confirmed that she refunding through CashApp. When she didn**;t provide the refund I reached out to one of the references she provided and shared my experience. I sent her a message on 6/1/23 and told her I had not received a refund yet. She responded by saying that I slandered her when I contacted a reference and asked if I still expected her to provide a refund. I told her I didn**;t slander her because I told the truth about her not showing up, and I also still expected a refund.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
400 Beech St
Rolla, MO 65401-3058
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.