ComplaintsforMudd's Septic Service
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Paid **** owner of Mudd Septic 4500 in October 2021 to redo my drain field. System started to fill about 4 months after he installed it. Started calling him and leaving messages with no response. Started texting him to have records of communication. For a year he has started he will fix the problem he has come out twice promise to fix always a no show or not evening calling to let me know he is not coming. System should have a minimum of 12 inches of coverage on top it has 2 to 3 inches. System was not installed right. When he came out I was on oxygen and using a walker from being in the hospital for the 7 weeks with covid 12 of those days I was on a vent. I feel he took advantage of me. When the system started to fail I told I was a plumber in Flordia for 15 years and could of done this in my sleep but was not physically able to do because of being sick. I need help with this I have a plumbing company coming out to evaluate the work was done. I will have to have the system fix I don't want this guy to continue doing this kind of business
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.