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Find a Location

Pauline's African Hair Braiding has 1 locations, listed below.

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    Business ProfileforPauline's African Hair Braiding

    Beauty Salon

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10459 St Charles Rk Rd # 1, Saint Ann, MO 63074-1824
    BBB File Opened:
    8/1/2000
    Years in Business:
    24
    Business Started:
    1/1/2000
    Business Started Locally:
    1/1/2000
    Alternate Business Name
    • Pauline African Hair Braiding
    Business Management
    • Mr. Amani Adzoh, Owner
    Contact Information

    Principal

    • Mr. Amani Adzoh, Owner

    Customer Contact

    • Mr. Amani Adzoh, Owner
    Additional Contact Information

    Fax Numbers

    • (314) 427-1992
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/03/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I went to this shop to get braids on October 20th,2022. I paid $250.00 for the service, but the braid began falling out shortly after. I called to report it to the shop who kept referring me back to the technician. Why would I go to the technician who clearly did not do a good job. I kept asking the owner to look at the braids and address the poor workmanship of her technician. The owner has refused to professionally address my concerns for over 2 weeks now.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brandy

    1 star

    09/18/2021

    This is the most unprofessional place Ive ever been to. My entire day was wasted due to the owner pushing my appointment back 6 hours. Once I got to the shop, she raised the quoted price by $50. My daughter was in tears complaining about how tight the braids were. I could visually see her skin pulling and turning red. I asked if the braider could braid a little looser but she refused and said that shell ( my daughter) would be ok once she finished. I made the appointment with the owner (Pauline) but once we got there she handed us off to another braider. There were not any beauty/salon licenses displayed in the salon.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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