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Find a Location

Autoplex Extended Services has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Autoplex Extended Services

      2410 Highway 94 South Outer Rd Saint Charles, MO 63303

    • Autoplex Extended Services

      2275 1st Capitol Dr Saint Charles, MO 63301-5800

    • Autoplex Extended Services

      2410 Hwy 94 South Outer Rd Saint Charles, MO 63303

    • Autoplex Extended Services

      888 16th St NW Washington, DC 20006-4103

    • Autoplex Extended Services

      Saint Charles, MO 63303-8310

    Business ProfileforAutoplex Extended Services

    Auto Service Contract Companies
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:

    Better Business Bureau is advising consumers to use caution when considering doing business with Autoplex Extended Services, LLC, also known as Motor Vehicle Services.  BBB has received a pattern of consumer complaints and negative customer reviews alleging repeated, unwanted and misleading advertisements sent through the mail, misleading sales tactics, including presenting themselves as an auto dealer, difficulty canceling a contract and/or obtaining a refund, and poor customer service including rude and high-pressure telephone conversations. 

    In November 2023, BBB contacted Autoplex Extended Services regarding the pattern of complaints and negative customer reviews.  BBB did not receive a response. 

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 31 Customer Reviews

    Customer Complaints

    45 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Autoplex Extended Services, LLC is also known as Motor Vehicle Services. The company also has used the address of 2410 Hwy 94 South Outer Rd., St. Charles, MO 63303.

    Business Details

    This is a multi-location business.

    Find a Location

    Autoplex Extended Services has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Autoplex Extended Services

        2410 Highway 94 South Outer Rd Saint Charles, MO 63303

      • Autoplex Extended Services

        2275 1st Capitol Dr Saint Charles, MO 63301-5800

      • Autoplex Extended Services

        2410 Hwy 94 South Outer Rd Saint Charles, MO 63303

      • Autoplex Extended Services

        888 16th St NW Washington, DC 20006-4103

      • Autoplex Extended Services

        Saint Charles, MO 63303-8310

      Location of This Business
      2410 Highway 94 South Outer Rd, Saint Charles, MO 63303
      BBB File Opened:
      4/14/2010
      Years in Business:
      14
      Business Started:
      12/1/2009
      Business Started Locally:
      12/1/2009
      Alternate Business Name
      • Motor Vehicle Services
      Business Management
      • Kurt James, Owner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      45 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/05/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      Unsolicited Phone calls telling me I can warranty a 2015 Milan when the car was discontinued in 2011. They do not listen when you tell them to stop calling and get aggressive on the phone.
      Read More

      Customer Reviews

      31 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Da F

      1 star

      05/20/2024

      This appears to be a scam. I have been receiving harassing phone calls from this business virtually every day for months. They pretend to have the wrong number and then attempt to obtain information about my vehicle and to sell me services. They say they will remove me from their call sheet, but they have not. When I ask for details about the company, they hang up. Law enforcement, please do your job here and nail these guys for wire fraud.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

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