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Find a Location

Fence & Deck Depot has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fence & Deck Depot

      1432 South Dr Saint Charles, MO 63303-3971

      BBB Accredited Business
    • Fence & Deck Depot

      1202 Paragon Dr O Fallon, IL 62269-1757

    • Fence & Deck Depot

      513 N Eatherton Rd Chesterfield, MO 63005-3509

    Business ProfileforFence & Deck Depot

    Fence Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.95/5stars

    Average of 181 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/15/2004

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Fence and Deck Depot is a full-service fence and deck company.

    Products & Services

    We offer a variety of fencing products including wood, vinyl, ornamental aluminum and steel, as well as many chain link styles. 

    Business Details

    This is a multi-location business.

    Find a Location

    Fence & Deck Depot has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fence & Deck Depot

        1432 South Dr Saint Charles, MO 63303-3971

        BBB Accredited Business
      • Fence & Deck Depot

        1202 Paragon Dr O Fallon, IL 62269-1757

      • Fence & Deck Depot

        513 N Eatherton Rd Chesterfield, MO 63005-3509

      Location of This Business
      1432 South Dr, Saint Charles, MO 63303-3971
      BBB File Opened:
      3/1/2002
      Years in Business:
      23
      Business Started:
      11/21/2000
      Business Started Locally:
      11/21/2000
      Business Incorporated:
      10/18/2001
      Accredited Since:
      1/15/2004
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Fence and Deck Depot
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Sean Nesbit, President
      Contact Information

      Customer Contact

      • Mr. Sean Nesbit, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/14/2022

      Not enough characters to write the full chain of events. The salesman messed up multiple times. The installers royally messed up in the install twice! The chain link fence had post 5 or 6 inches higher then the chain link fence. The chain link fence was at least 4 inches of the ground in several areas. More then enough room for my dogs to get out. Unfortunately they did and one almost got hit on the interstate close to my house. Scary to watch you fur baby run across an interstate because the fence you installed for them was not installed properly. Now on to the safety fence on the drive so you cannot roll off the 4 to 5 foot tall wall in your car. The installers did not listen at all when I asked for it to be installing on the concert of the driveway. They installed it in the retaining wall. Causing major damage to the wall the salesmen tried telling me it would make the wall stronger. Well after some rain and freeze the wall brick broke several layers down the wall. Due to them drilling into the wall stone cap. The fence itself was all wavy and uneven. Two gentlemen came out to look at it from the company. They sent the same installers back out to attempted to fix and replace the fence. They uses the same post and pulled them up and then putting the damage post back into concert to try to reinstall the fence a second time. It was even more uneven. More issue came up. The repair guy finally came out and had to rip most of it out a second time and install it again. In total it took them over 6 months to get the fence installed and the wall brick replace.Granted they fixed the broken wall brick but my wall will never look as good as it did before they came on my property. There is also structural issue with the wall. They broke the back of the wall bricks to put then in place when fixing the wall. They added two different color bricks. They did not use any back fill. 6 months after the project was supposed done and still have structural issue with the wall.
      Read More

      Customer Reviews

      181 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Theresa B

      5 stars

      08/23/2024

      Fence and deck depot is an honest company. *** and his crew did a very professional job on our new deck. The are true professionals, hard workers, finished in a timely manner. The deck is beautiful. Great price too.

      Fence & Deck Depot Response

      08/25/2024

      Thank you for choosing Fence & Deck Depot for your deck project. We are a team of people who care about the customer experience. Our craftsmen take great pride in their work and satisfying the customer. We build great decks and *********************** - and also provide an exceptional customer experience. Thanks for working with us!

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

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