ComplaintsforComfort Suites
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/21/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
My *************************************************************************************************** the pool there I contacted the hotel through email they said the accounting office was suppose to call me they never did and now they are ignoring all my messages that's all I want is a refund and this issue will be resolved my mom had to go to the urgent care and get treated and still today she is still broke.out some still itching from it I don't want to talk to them just put the refund on my card I used from the hotel that's the least they can doBusiness response
04/12/2024
Please find attached the report from R and S pool company where we get our pool water tested. Should you have any further questions please do not hesitate to contact me as ********************* no longer works at this facility.thank you,*********************cell: *************************************************************Customer response
04/12/2024
I don't know how to read the pool test or water test and plus I don't believe anything they say they could of changed this they are just a bad company that didn't make there customers happy having to go through all of this
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.