Business ProfileforEadsCo Cleaning

I hired this company to clean my house every 2 weeks. I used their services for about 6 months, in that 6 mos at least half of the cleanings had to be redone as the job was not complete, floors were left with large swirls of dirt, edges were not cleaned, etc. They have a checklist and check off each item each time but rarely did they actually do everything they said they did. ***** is very poor at communicating and doesn't make notes when she should which resulted in these consistent problems. The final straw was when the cleaning team incorrectly secured my house resulting in us being locked out of our house. I spoke to ***** before our first clean about the fact that they were only supposed to use the keypad to lock the house and not the knob locks. I called ***** to let her know what had happened and she told me to call a locksmith and they would cover the charge. She did not give me a specific locksmith to use or an amount they would cover. So I called one I found on google, they came out and I got back into my house, and I sent ***** the invoice. They then decided they would only pay a portion of it and would not pay the emergency fee associated with the call because they said it was higher than most places. They tried to tell me I got scammed from the locksmith because they didn't want to pay the whole invoice. I spoke with the manager ******** and went through all these details. I even suggested she could report this to her business insurance. She told me she would look into it and get back to me in a few days. After nearly 2 weeks, I hadn't heard from her and contacted her again. All I got was "I'm sorry this happened to you but we're not paying it". As it turns out, even after 6mos of giving these guys so many chances, the only place that scammed me was this company. I want a refund of the full amount of the locksmith invoice ($350).