Business ProfileforSystems & Services Technologies

Tally was unavailable by phone when I called and it behooved me because it was unlike tally to do business as such. 2 weeks in I receive an email from them saying they're closing the door and will get back to me with further details. Startled, I replied to the email to no avail again and again. Then I receive this email from SST, whom I never contracted with stating they are taking over and moving forward I will be dealing with them. I reached out to SST with multiple questions regarding the email as well as questions about their company and who they are . Pretty standard questions but none were answered and It raised a flag so I reached out to the BBB in hopes for answers and as of today after calling SST on different occasions In hopes of receiving the answers I was looking for answers are they a collection agency, is there a supervisor on board when you need them, why are there such poor reviews, stability of the company and Assurity of the loan offered from Tally. The only answer I received was Tally closed its doors and we are taking over. I reached out to Alorica and asked if they were a part of SST and was told NO. I reached out for the last time to SST in hopes I finally get answers because I am apprehensive on signing a contract with the company that has poor service from the reviews and have representatives who are dishonest about being a collection agency. I never been late with a payment and as of today I am still waiting to speak with a Supervisor who could answer all my questions and who could send me a email stating my rate won't change. If this is in writing I will move forward and sign the contract. It is appalling to read these reviews and have to deal with a company that creates such dishonest business. Tally was suppose to reach out to the customer explaining what was taking place, giving the customer a opportunity to decide if that company was best for them and who would be available. Did tally know about this?This is ludicrous.

Thank you for reaching out. Systems & Services Technologies is a loan servicing and payment processing company; it is not a debt collector. We remain committed to maintaining a high level of customer satisfaction and appreciate the opportunity to assist you.
Please note that Tally ceased operations in early September 2024 and transferred all open accounts to SST for servicing purposes and a transfer letter was sent advising of the new servicer. They have suspended your line of credit and converted your outstanding balance into an amortized loan. Note further that SST has no ownership interest in your account and the interest rate on your account was not changed by SST. We apologize for any inconvenience this may have caused. Please contact us directly if you have any further questions or concerns.