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ComplaintsforMudJack Concrete, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/22/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Mudjack repair to house steps was complete during April/may 2020 with a 1 year warranty against defect. In February and March of 2021 as well as numerous times after I had reached out to mudjack to place a warranty repair on the work. For 6 months I have been put off and pushed back for various reasons as to when and/or why the work has yet to be completed. The last 2 attempts 9/22 and 9/13 have gone unanswered at this point as well.Business response
10/27/2021
We went there and redid everything and gave them a new warranty. The issue is resolved.Customer response
10/27/2021
** ******* ****** ** ******** **** ***** ********* **** ********** ** *** ********** ********* ** *** ***** *** *** ****** ** ****** ******* **** ****** ******** *******
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***** ********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.