Business ProfileforRolling Hills Auto Plaza

I bought a 2022 ****** Corolla and the financial department has lied from day one. They pushed an extended warranty to push the loan higher. When I requested for it to be removed ($6,000) off the loan, they claimed to have lost the paperwork the first time. Of course, the paperwork was blank, and "*****" said he would fill in the information when he had time. I go in again to resign everything because they used my middle name instead of my last name on the paperwork, so it was all invalid. Again, I resign the extended warranty paperwork guaranteed it was sent in and it would show on my account within 10 business days. I had spoken to an attorney for legal advice, and they were forced to give me paperwork they didn't want to. I return home and check out the paperwork. Turns out they VIN number was the wrong number on each page, information that was necessary to process the refund was missing, and they didn't bother to put an account number so it could be credited to the right customer. I'm pretty sure they lost my title on my trade-in. I asked several times when I could sign it and not have to come back, but it was always locked in someone's office who wasn't available at the moment. I bought the car on September 10th, and it wasn't paid off until October 1st. I'm collecting the information to try and take care of the extended warranty myself and hoping ************ isn't going to be another problem since Rolling Hills has pulled so much unethical behavior. They were once a good dealership, but greed is more important.