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ComplaintsforAtmosphere Air Care
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/10/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
The price quoted was not the price they charged and they scammed my neighbor out of $350 and it was supposed to be a $69 charge.Business response
03/14/2023
She is the costumers Neighbour
The costumer is an older lady
I explained her that the technician explained the difference on the price to the client
she agreed to pay the price difference
I also called the lady that submitted the complaint and made sure everything os clear to her
Initial Complaint
11/30/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Date of transaction: 2 May 2022 Service paid for: UV light installation Amount: $750 Issue: UV light has not operated properly since installation. I have given the business 5 months to resolve the issue by coming to replace with a compatible product and they have not shown up to our agreed upon appointments with no notice or explanation. I now require a full refund but the business wants to withhold $151 of the $750 for labor cost. This is unacceptable since they failed to ever deliver the agreed upon service initially. I no longer will accept a replacement product since I attempted that twice through agreed appointments and countless times through unanswered text messages and phone calls attempting to contact the business.Business response
03/09/2023
His issues have been resolved. We refunded him.
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Contact Information
8129 Delmar Blvd Ste 201
Saint Louis, MO 63130-3739
Business hours
Today,7:00 AM - 5:00 PM
MMonday | 7:00 AM - 11:00 PM |
---|---|
TTuesday | 7:00 AM - 11:00 PM |
WWednesday | 7:00 AM - 11:00 PM |
ThThursday | 7:00 AM - 11:00 PM |
FFriday | 7:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | 7:00 AM - 11:00 PM |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.