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Find a Location

Tyrell Appliances Repair has 1 locations, listed below.

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    Business ProfileforTyrell Appliances Repair

    Appliance Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Appliance Repair

    Products & Services

    Small Appliance Parts, Dishwasher Parts, Refrigerator Repair, Refrigerator Parts, Major Appliance Services, Appliance Installation, Small Appliance Services, Dishwasher Repair, Appliances - Commercial - Parts & Supplies, Appliances, Household Appliances, Appliance Repair, Commercial Appliance Repair

    Business Details

    Location of This Business
    2322 Ada Wortley Ave, Saint Louis, MO 63136-5071
    BBB File Opened:
    10/6/2021
    Years in Business:
    5
    Business Started:
    7/25/2019
    Business Incorporated:
    12/1/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Tyrell D Walker, Owner
    Contact Information

    Principal

    • Tyrell D Walker, Owner

    Customer Contact

    • Tyrell D Walker, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/01/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    We requested service from this company. When he came out he told us to order the part and he would give us checking information and have it delivered to the house. He never gave us the tracking information and put in the wrong address so he said so the part never got delivered. A month later he showed up with the part and it took him 2 hours acting like he was fixing to washing machine to admit that it was a used part he was trying to put in. He told us he would refund our money to us in 10 days and we have not heard from him since. He is refusing to answer our calls or return any messages.

    Customer Reviews

    6 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Charlene C

    1 star

    06/26/2024

    Tyrell ****** started communicating with me on June 4, my GE Refrigerator freezer was not freezing my foods. I initially called Florissant Appliance repair and scheduled an appointment. They sent Tyrell ****** who has his own company. He came to my condomand looked at the freezer stating I needed an electrical panel that had burned out. The cost was originally $385.00 I asked if he offered senior discounts which was $25.00. I paid $385 using Cash App which he said would be less expensive. I got a paid receipt. He also gave me the $25.00 discount back on my Cash App. The part arrived to my house on June 6. I texted Tyrell the same day letting him know the part had arrived. He texted me back on June 6 scheduling June 7. He arrived as scheduled and installed the new part. Telling me to wait 24 to 48 hours for the freezer to adjust. He had the thermostat set at 0. On June 8 I texted him stating the freezer still is working, not even making ice. Again he texted me back on June 8 stating to give it more time to regulate sometimes it takes time. On June 11 I texted Tyrell the freezer still isnt working. He texted back on the same day asking what I had the thermostat set on, I told him I left it where he had set on 0. He replied I come by the next day which was June 11 also said put it on -7 my freezer didnt have -7 so I set it at -6. He replied ok. I texted him again June 12 with an update telling him still NOT working. He agreed to come back but never showed up. June 17 I was frustrated and angry that I paid him for the part and for the installation to be treated without a follow up visit. STILL NO FREEZER AND STILL NO TYRELL. He sent me a text stating he hadnt forgotten me apologized for the inconvenience. He also said he would be back on June 20still a no show! He is not a professional!

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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