ComplaintsforVeterans Currency Exchange Inc
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Complaint Details
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Initial Complaint
02/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I was in the business on 2-21-2024 around 3:30 until 4:11 playing at there slot machines. When I went to get more money there was a small sign in one of the windows that said all computer systems were down but lottery was up. I still went to the window and asked about this. I was told that was correct. But lottery was still up I went to stand in line to by tickets. While I was waiting know one came to service me I asked one of the workers for help and was told the another person was handling that no one came I walk down to see know one there. I go back stand in line no one comes get a notification from Uber my ride was there. I leave and I realize the workers there knew had I won on the slot machines they couldn't have paid me or just wanted the money I had paid they couldn't have given it back. And this is why they were laughing and making comments about how they could have put a sign up or locked up. They thought this was funny. I would like to speak to the owner about this issue before trying other legal options. I can be reached by email at [email protected] or phone at ************.Customer response
05/21/2024
My complaint has been resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.