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ComplaintsforHawthorn Dental
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Complaint Details
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Initial Complaint
12/08/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Date of service 5/24/2021 Portion of my amount paid already $825.70 Rest of balance to be paid by my insurance company which after the insurance discount was applied would have been around the same amount, as I have 50% coverage. Hawthorn Dental is not coding the billing correctly which is leading to me getting a bill for the insurance remainder, not even getting an insurance discount, at $1387. This is also after this dental work was only being done because of a crown they put in just last year! So not only was I left with no other choice but to now get a bridge put in, they are telling me that they flat out cannot control their billing department from their billing issues getting reported to my credit because they are not following up in a timely manner with the insurance company everytime they have to "re-file" the claim.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.