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ComplaintsforTekRevolt
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/24/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Received vcr from tekvolt, it doesn't work correctly, replied to them three times about return and refund only to be ignored.Business response
05/21/2024
We sent him a return label and a refund was sent.Initial Complaint
12/27/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I purchased from TekRevolt an electronic equipment Sony 5 disc changer ********** that does not work, I tested with SONY tech support this past Saturday 12/23 via UPS when I received this unit Sony 1************* case #******** when I text gain no response also call their number ************** & **************Business response
12/27/2023
Customer called while business was closed. His called was returned during normal business hours. Return label was sent. No issuesCustomer response
12/27/2023
Thank you they did respond with a return label as I forwarded sent via USPS the unitCustomer response
12/28/2023
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* ********Initial Complaint
10/04/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I bought a DVD/VCR from them, but the remote doesn't work. I have called them and no one answers.Business response
10/11/2021
I have reached out to the customer and I am sending him a return label to be shipped back to me and resolve the customer complaint.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.