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Find a Location

Sapper Consulting has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sapper Consulting

      701 N 1st St Ste 201 Saint Louis, MO 63102-2510

    • Sapper Consulting

      20 S Sarah St Saint Louis, MO 63108-2819

    Business ProfileforSapper Consulting

    Email Marketing
    Multi Location Business

    At-a-glance

    Customer Reviews

    4.17/5stars

    Average of 54 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Consulting

    Business Details

    This is a multi-location business.

    Find a Location

    Sapper Consulting has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sapper Consulting

        701 N 1st St Ste 201 Saint Louis, MO 63102-2510

      • Sapper Consulting

        20 S Sarah St Saint Louis, MO 63108-2819

      Location of This Business
      701 N 1st St Ste 201, Saint Louis, MO 63102-2510
      BBB File Opened:
      6/20/2017
      Years in Business:
      11
      Business Started:
      9/5/2013
      Business Started Locally:
      9/5/2013
      Business Incorporated:
      9/5/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Sapper Consulting, LLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Melanie Clark, Chief Marketing Officer
      • Mr. Jeff Winters, Owner

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      54 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      David B

      1 star

      08/27/2023

      Sapper Consulting was a complete waste of time, waste of resources, and waste of money. It was amateurish at best and not a service for a national or sophisticated *******. It was like dealing with uneducated people who were following their script and not listening to the client. They are posers with little to no experience in business. It was frustrating. I had to take the time to rewrite all of their letters. They wouldn't listen. But they wanted me to listen to their timed scheduled calls so that they could bill out their modeled service. It was like listening to a high school child giving advice on business. It was a sad state of affairs. Had I allowed their correspondence to go out as presented to me, I would have been embarrassed for our *******. It was better to walk away than to let them continue to represent us. We did not get a single lead. I stand correct, I received one lead, over a three-month period, from a ******* that wrote to me to alert me that my letter was targeted to the wrong ******* and to the wrong industry. My experience with Sapper was terrible. I am writing this review to save others from wasting their time, resources, and hard-earned money on such a joke of a lead gen service. Your time and money will be better spent internally or elsewhere. Of course, they held me to 3 months of payments, unwavering, as they would preferred to get their $7,500 +/- than to have done a job well done, or a satisfied client. Shame on Sapper Consulting. In their defense, they might have tried. But they simply do not have the skills, talent, or business experience to deliver. If you are a serious business, stay away. At the end of the day, the onus fell on me. I should have known better. I should have paid attention to the early signs, to the red flags that indicated that they were out of their league, and not to be taken seriously. Stay away from Sapper Consulting and do a better job vetting a lead gen ******* than I did.

      Sapper Consulting Response

      10/16/2023

      We regret that your experience with our services did not meet your expectations, and we appreciate your feedback. Our aim is to deliver value and results to our clients, and we take your concerns seriously.During the initial implementation and the crucial first 90 days of our partnership, it's not uncommon for campaigns to require enhancements as we fine-tune strategies to align with your unique objectives. We want to emphasize that we view ourselves as business partners rather than mere vendors, and ongoing collaboration and communication are central to our approach.We noted your feedback regarding the limited number of meetings during your engagement with us. Typically, our best practices involve monthly meetings to ensure we continually review and adapt our campaigns and messaging in alignment with your goals. Immediate success in lead generation is not always guaranteed, but through consistent collaboration, we work towards achieving your desired outcomes.We wish you the best of luck in your future marketing endeavors.

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