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Find a Location

Britt & Sons Contracting has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Britt & Sons Contracting

      801 Lemay Ferry Rd Ste B Saint Louis, MO 63125-1738

    • Britt & Sons Contracting

      3958 Delor St. Saint Louis, MO 63116

    • Britt & Sons Contracting

      6322 Henry Ave Saint Louis, MO 63116-1207

    Business ProfileforBritt & Sons Contracting

    General Contractor
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Britt & Sons Contracting has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Britt & Sons Contracting

        801 Lemay Ferry Rd Ste B Saint Louis, MO 63125-1738

      • Britt & Sons Contracting

        3958 Delor St. Saint Louis, MO 63116

      • Britt & Sons Contracting

        6322 Henry Ave Saint Louis, MO 63116-1207

      Location of This Business
      801 Lemay Ferry Rd Ste B, Saint Louis, MO 63125-1738
      BBB File Opened:
      11/29/2001
      Business Management
      • Michael Britt, Owner
      Contact Information

      Principal

      • Michael Britt, Owner

      Customer Contact

      • Michael Britt, Owner

      Industry Tip

      BBB Tip: Hire a reliable and trustworthy contractor

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/30/2022

      I am reporting on behalf of my elderly mother. The name of the company is Britt and Son's Contracting, but are also under a few other business names. My Mom lost over $10,000 from **** ***** that was supposed to repair her deck, when only he made it worse and won't come back out to fix it. **** ***** came out in August to give my Mom a quote to repair her deck. His first quote was $7000 but by the end of everything it totaled to more than $10,000. He was supposed to repair the deck because it was rotted, but then told my mom that it wasn't. He replaced the railings and the decking, which isn't bolted correctly and the railing is not secure. Everything was not cut correctly, the facia was has gaps and falling off. There are several rotted posts. It is very unsafe for anyone to walk on. My Mom didn't notice those things before paying him. She is just an elderly woman who thought everything was fine, until we came from out of town to look at it. He never showed any permits and when my Mom tried calling him to come out and fix it, he wouldn't answer and when he finally answered, he was rude. He came out once to say he was going to fix some bolts, but never did. He won't answer any calls. I looked up reviews and he has gone to court over this before. He is very ignorant and has no respect towards his customers and takes advantage of the elderly. He even says lies about them. I just want my Mom to get her deck fixed correctly and for someone to look into his business since he has been a fraud for so long. I put my Mom's number but my email, since she can't check emails. I can upload pictures if my Mom can figure out how to upload them. If not, the next time we are in town, we can take them. Or if possible someone can go out to her home?
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      William G

      1 star

      05/03/2024

      September ******************************************* my home, and sent deposit of $2,500. Signed as received on 9-30 and was told delivery in 3-6 weeks. Contacted Britt by text message 8 weeks later and was given excuse of why its late. Continued to check once per month by text message. I received a variety of excuses and no delivery of windows. Requested invoice three times and on march 31, 2022 was informed if I contacted them again they wouldnt complete the contract. Checked Missouri casenet and found numerous litigation against company, and complaints on business review websites. Request return of deposit. Britt changed terms of original contract by requiring payment in full before installation and an additional $150.00 for the time he spent on this. This was sent by text message and saved. These actions voided the agreement. August 2022 filed claim in **************** small claims court, case number 22SL-SC00416. After Britt repeatedly avoided the process server, the case was heard December 30, 2023. Judgement awarded to plaintiff for $2,500 and court cost $20.50. Britt had the chance to present their case and chose not to. There is no rebuttal or legal reasoning that they are able to keep that deposit. The information I presented in court was accurate. There have been no attempts by Britt to satisfy judgement.This needs to stand as a warning to potential customers that the number and type of complaints against this company are a clear warning to do business with someone else.

      Customer Response

      06/25/2024

      Mr. ************************* was informed I was not doing his job because of the cursing at me. I informed him, his new windows were bought and paid for. I have the paid receipt. I informed him of my window company, my salesman's name and his phone number. I informed him to call him and to make arrangements for him to pick up his new windows there. He did not! There will be no deposit returned! His deposit paid for his new windows. Maybe next time, he will think twice before cursing someone out. Completely uncalled for.

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