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Find a Location

Ace Golf Cart Covers has 1 locations, listed below.

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    Business ProfileforAce Golf Cart Covers

    Golf Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1510 Fairview Ave, Saint Louis, MO 63132-1302
    BBB File Opened:
    11/13/2019
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    17 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2024

    Complaint Type:
    Product Issues
    Status:
    Unresolved
    We ordered a replacement golf door frame ($150) from AceGolfCart and their vendor, DoorWorks, sent the wrong frame. DoorWorks refused responsibility and forced us to buy a 2nd frame and return the incorrect size frame. ***** quoting shipping cost over $150. Doorworks refused their company Fed Ex rate of $55 shipping even when we offered to reimburse return shipping fee. We cancelled the 2nd order due to shipping costs. We are requesting Doorworks to refund the original order of $150 and email their ***** label to return their frame.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joanna R

    1 star

    12/25/2023

    My wife made the first call and spoke to a salesman, who admitted the rails came in too short for the Evolution 84" golf cart roof. She asked how long before the manufacture sent the right rails and he quoted 5 to 6 weeks. I called and mentioned this to a different salesperson. He said, "I never heard that before". So, I sent my picture and ordered a $879 cover. The cover arrived within a week, after being quoted 4 to 5 weeks. But alas, two of the side rails where to short (1" less than stated on parts list). Argh!!! It's Christmas so I will try getting the right parts next week. I hope I have better luck than the rest of these negative reviews. Wish I had read this before forking out $879 to a company, who does not even show their *********** ** address online. Argh again!!!

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