Reviews

This profile includes reviews for Centene Corp's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Centene Corp has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Centene Corp

  7700 Forsyth Blvd. Saint Louis, MO 63105-1849

• 

  Centene Corp

  1145 Broadway Ste 300 Tacoma, WA 98402

• 

  Centene Corp

  7700 Forsyth Blvd Saint Louis, MO 63105-1807

• 

  Centene Corp

  7700 Forsyth Blvd STE 800 Saint Louis, MO 63105-1849

Review Details

• Review fromConstance W

  Date: 02/10/2025

  1 star
  ********************** They do NOT cover what federal law requires for them to be listed under marketplace plans.They do NOT cover what is listed on their summary of Benefits and Coverage Document.They are a fraudulent, scam company and I dont know how this is allowed to Make huge profits from both the government and individuals and be even listed on ******************************************************************** pulls the same immoral and unethical stunts that UnitedHealth has had notorious publicity ********* is this criminal activity, stealing and scam permitted to continue?

• Review fromTiffani F

  Date: 11/27/2024

  1 star
  THIS COMPANY CONTINUES TO CLAIM THAT THEY ARE MY SECONDARY INSURANCE!! This will be the second time I have had to call and cancel my "policy" and now claims from providers are being disputed and going against my ********. I have been kicked out of one practice for this and I am in debt.

• Review fromTiffani F

  Date: 07/03/2024

  1 star

  Tiffani F

  Date: 07/03/2024

  Centene (Ambetter) is claiming they are my primary insurance even though I cancelled it at the beginning of this year.

  Centene Corp

  Date: 07/05/2024

  07/05/2024 Better Business Bureau Attn: ***************************** ********************* [Address Line 1: None given]Zip code: 28120][Phone Number: none given]Email: *********************** Re: ******************* Complaint ID: ****** To Whom It May Concern,Ambetter received your grievance on 07/05/2024 concerning *******************, BBB Complaint Case# ******. Due to federal and state privacy and confidentially regulations, we are unable to disclose any protected health information, including eligibility, claims, and billing information, with anyone other than our members or their authorized representatives. We will be sending a detailed response directly to ******************* addressing BBB Complaint Case# ******. A member of the Ambetter escalation team will contact the member within 2 business days.Sincerely yours, Executive Response Unit

• Review fromJane S

  Date: 05/20/2024

  1 star
  Terrible ***************** This is set up so that you do not get your RX needs met and do not leave the donut hole. I have been trying for four months to get a prior authorization request faxed to my doctor. Four months. I have called every month. No follow through from their end whatsoever. This is a bait and switch system with administrative worm holes such as their "Help Desk" and lack of phone extensions, and no company email addresses for employee follow up. The "Help" Desk FAX turn around time frame for physicians to return prior authorizations is 72 hours. If they aren't able to do this in that time frame, your request is "timed out" and you have to start the whole process over again. This is set up to buy as much time as possible with interruptions and stalling so that you never reach your deductible. Where else can I write them up. Never again. WORST company. Stunned that they have an A- rating.

• Review fromFredrick H

  Date: 05/10/2024

  1 star
  Centene is a very difficult company to work for.In honesty and without a grudge, their supervisors are quite two faced- work expectations very difficult and hard to achieve.For me personally I was dismissed for applying for family medical leave authorized and approved by my physician and I was told (on private personal phone) by my supervisor this was unacceptable and I was then let go.I presently have a lawsuit against the company as my lawyer and state law are disappointed at centenes actions and HR standing by the decision to discriminate

• Review fromKathleen W

  Date: 04/26/2024

  1 star
  One star is not even worthy of a review rating.

• Review fromWilliam S

  Date: 02/23/2024

  1 star
  On the 22nd of October I went to C.V.S pharmacy to pick up a refill on a Ventolin/ albuteral inhailer. I was charged $4.60 when I usually pay $ **** after spending 6 hours on ********* calling Welcare prescription drug plan, ******** , who put the blame on ********* The agency for health care administration who are connected to ****************** of children and family services..state malfunctional , incompetent turds.I called Welcare and demanded to speak to a supervisor as I'd grown tired of trying to communicate with idiots who could barely speak English and this is what they told me.Sunshine enrolled me in Welcare and I'll be paying $4.50 for all my prescriptions in the future....Hold the f( ) ( k up....they enrolled me in this plan...I have the right to pick my own plan they can't change my prescription drug plan. I researched and this is what the ******** attorneys on located on **************** in *************** told me....They have committed a H.I.P.A. violation by illegally switching my prescription plan... So if you have ****************** and they switched your prescription drug plan to Welcare...Hold up the ******* k ******** went under and they switched us to Sunshine and now Snshine is unlawfully changing our drug plan to Welcare who have raised the price of our prescriptions to $ 4.50....What the ****** k is going on...So Better Business investigate this and notify me of your results please and yes I filed a grievance with Sunshine on 2 23 **** , and I'll be filing a complaint with ******** next.If anyone can provide me with the address to Welcare so I can go to the office and communicate with them in the universal language of my foot up the a** so far it ends up in the spine please let me know....

• Review fromLila Terri M

  Date: 02/05/2024

  2 stars
  My plan states that I will get all generic meds at a cost of $3 per prescription from day 1, but this never happens, whether going to the pharmacy or through mail order. To get the prescription at this price at the pharmacy they have to call Ambetters direct pharmacy line, which tells them my premium isnt paid, although it is, and they wont give me the $3 price. I called Ambetter about this and they said perhaps the mail order would be easier. The mail order prices are more affordable than the pharmacy, but they wont honor the $3 per script either. You also must speak to people in foreign countries when you call Ambetter about anything, which results in long calls, with no resolution for my problem, because they cant understand me or what Im asking for help for. This insurance is affordable, but we would be just as well served by paying for everything ourselves, which is what we have to do in most cases! I will not renew with this insurance!

• Review fromMary K

  Date: 04/20/2023

  1 star
  I'm using someone elses comment, They suck the very last breath from you. Please DO NOT, I repeat DO NOT use Centene Corp or ********. Not sure this is true but found it on the internet: Centene Corp. has agreed to pay more than $215 million to California over allegations it overcharged the state for pharmacy services — the biggest payout to date by the nation’s largest Medicaid insurer over its drug pricing practices.

• Review fromJoanna R

  Date: 06/14/2022

  1 star
  This company is frustrating, to say the least. They have so many insurance policies and I just want to get away from them but the kids need insurance and Centene now owns so many in ******* it's near impossible. For years couldn't even receive an updated card as customer service was so inept to update an address than had the audacity to say adoptive parents were not actual parents when I stated I was going to file formal complaints. They finally fixed it only took them nearly six years... now their website is down again *************** needs to go in today and she needs a temporary card and we are stuck with no way of being able to get one today. **************** offered to mail her one in ten days. How hard is it to email a one-time use card to our verified email address? The ****** app never works either and the monthly OTC is dollar store items that they upcharge on. Both sunshine and sunshine CMS are frustrating to deal with on the simplest of things.