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Find a Location

Huelsman Jewelers Inc has 1 locations, listed below.

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    Business ProfileforHuelsman Jewelers Inc

    Jewelry Stores

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3828 S Lindbergh Blvd # 106, Saint Louis, MO 63127
    BBB File Opened:
    8/18/2010
    Years in Business:
    38
    Business Started:
    1/1/1986
    Business Management
    • Gerald Huelsman, Owner
    Contact Information

    Principal

    • Gerald Huelsman, Owner

    Customer Contact

    • Gerald Huelsman, Owner
    Additional Contact Information

    Fax Numbers

    • (314) 842-5702
      Primary Fax

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Cathie H.

    1 star

    08/03/2022

    I trusted this company and I should have been more careful. I had experience with them prior. I dropped my wedding ring off to get dipped and cleaned. The son helped me and did a good job. So, I went to them with family pieces to have new items made. I left them with written instructions I made with the Dad. I was not comfortable so I went back to talk with the son. He said he was happy that I came back bc my instructions were more clear. I explained not to use rings if not needed. I even called and left vm with this same direction. I had left a very thick long gold necklace and wanted 2 wedding bands made. I had called several times bc the completion date had come and pass. My calls were not returned and when I did reach someone they could never find my order. It was very unprofessional.2-3 weeks AFTER the expected completed date my rings were ready. The rings were horrible. I had asked for engraving which was done but not readable. The rings were so thin I was embarrassed to give them as a gift. The son took out all diamonds in rings and used the gold, mixed white and yellow, so the new bands were dull. I was handed back a small strand of what was remaining of the necklace though I explained to use all of necklace and only rings if needed. Make sure to have any jeweler weigh gold before leaving anything with a company. I was given back a lot less than what I gave them to work with. It was a complete disaster. Family pieces ruined. Thank God another jeweler fixed the bands for me so I could give them to my nieces as a nice gift. Huelsman refunded the full amount that I paid. Though I cannot prove it, I truly believe some of my gold was taken for their own use.I was never rude or raised my voice. The son cussed during our interaction and Mother was rude and acted like I was not educated on the melting process. The other jeweler I worked with confirmed my belief. I have 0 lack of confidence and trust with Huelsman.

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