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ComplaintsforSabur Surveying
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/18/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
This company did surveying for me about two years ago. They marked the property line last year. My neighbor keeps taking down the temporary marker. This is causing some issues. I have asked Sabur to come back and put a more permanent marker, perhaps made of steel and set further down into the ground. I'll provide a sign that says no trespassing. When I asked this of the company they said they were too busy. I paid for surveying, $1000, and I'm not asking for too much, just to do this as a courtesy to me. I offered to pay for it, and they said there is no cost, but they are just too busy.Business response
05/05/2022
I went out a few months ago and found that the points were still there. It is up to the homeowner to permanently mark those points. If he wants to pay me to remark the points, please have consumer call the office and make an appointment.Customer response
05/12/2022
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** **********Customer response
05/12/2022
Complaint: ********
I am rejecting this response because: I did call the office to make an appointment, and the young lady that answered the phone said someone was going to call me back and they have not done it.
Sincerely,
****** **********Business response
05/26/2022
We went to the customer's home and resolved the issue.Customer response
01/30/2023
My issue has been resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.