ComplaintsforRA Landscaping, Inc.

• Initial Complaint

  08/13/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  On August 13, 2022 I requested from ******* ****, RA Landscaping owner, to return and/or refund my $300.00 deposit check immediately. My bank said the $300.00 check was cashed on August 12, 2001. On August 12, 2022, I had requested specific information be stated in the backyard clean up contract bid from ******* ****, RA Landscaping owner. I have not seen any written contract including the changes I verbally talked to *** **** about on August 12, 2022 and that he agreed to include in a written contract. The request was to include the following information: Brush clearing will be ground level around all backyard borders and fence lines. The brush debris will be removed from property. The start date and end date of the backyard cleanup. Weeds to be pulled from around garage. I had not signed any contract with ******* ****, RA Landscaping owner.

  Business response

  08/19/2022

  The work that was completed August 12 I was paid for.  We had a verbal contract to complete the work.  And yes, I deposited the check on the 13th, for the work that was done.  I have a document from my CRM system that I can provide that details the additional work that she requested.  The work done on the 12th was preliminary work that had to be done before the work (scheduled for the 16th) could be done that is on the CRM document.

  Customer response

  08/19/2022

  Complaint: 17712183
  
  I am rejecting this response because:
  
  

  *** **** did absolutely nothing in regard to **** **** ***** *** ****** **  ***** backyard clean up.  He did not do anything at all.  Please see the attached photo of the **** **** **** backyard  showing that he did absolutely nothing.  He is just not telling the truth.  He took my $300 with the intent to steal my money.  I never signed a contract with him and I certainly was not making a donation to his business.  He has done others the same way.

  The work was not completed on August 12, 2022.  The written proposal from him stated that the work would start on August 16, 2022.   I did not request anything additional from ******* ****, owner RA Landscaping.  He requested $300 on  August.12,  2022 from me.  He NEVER included his name on any proposal he submitted, even though I asked him to do so. Whatever he comes up with saying these are the additions I requested is just not true.

  
  
  Sincerely,
  
  ***** ******

  Business response

  08/26/2022

  We stand by our original response, We cleared a large dry brush pile off the consumers property, I was advised by the BBB representative that took the response to not do any additional work for the consumer so I didn't. The money I was paid covered the work that was done, nothing more nothing less. We will not provide any refunds or additional work.

• Initial Complaint

  07/19/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Hired him to do fence line clean-up for 3 houses for $1000. In one of the houses, the grass was tall so he agreed to mow it first but main job was to do fence clean-up at 3 houses. Paid him $300 on June 23 2022. He was supposed to start on June 29th and he never did. Texted several times, he will call back giving excuses that his truck broke down. After he did not do the work for 2 weeks, I started asking for refund. No response and now that I told him that I will file a police report, he says that my deposit is for mowing the lawn. $300 for mowing a quarter acre yard. Mowing the yard was not even part of initial request.

  Business response

  07/20/2022

  To mow a lawn that was probably the first cut of the season that was in excess of 3 feet high cost $300, which he was informed of. He was already discounted $250 for the 3 houses that we were going to do. But he wanted an even deeper discount. he kept trying to change the price. I believed that he was unable to afford any further services, he kept wanting to get even more of a discount. He got exactly what he paid for, which was the cutting of the excessively high lawn.

  Customer response

  07/20/2022

  Complaint: ********
  
  I am rejecting this response because:
  
  

  See my text messages where I did not ask for discount. The deal was for fence line clean of 3 houses. I kept asking him for the job to be done and he never mentioned about cutting the grass for $300.

  Everything was to clean the fence line on 3 houses. After waiting for 2 weeks, I asked for refund and then he came up with the story that I mowed your lawn for $300.

  In one of the messages he said he never return deposit? Why? If you don't do the work, you need to refund the deposit.

   

  Attached is the screen shot for the initial bid to get the quote for fence line clean-up for 3 houses. In one of the of house, the grass was tall and I told him that it was tenants responsibility but he said that he will include that for $50.

  First screen shot showing that I wanted the bid for fence line clean-up.

  Second screen shot, showing that I was asking him to finish the work. When he did not do the work for 2+ weeks, I asked for refund and then he came up with the mowing scheme to defraud me. I did not even wanted to mow the lawn as it is tenant responsibility and did not want to start a precedence by mowing it. But he did that so he could keep the deposit. 

   

  On July 14th, when I told him that I will file a report, he came up with the fraud scheme that the deposit covers the mowing.

   

  
  Sincerely,
  
  ***** ******

  Business response

  07/22/2022

  There are absolutely no refunds for services already completed.

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