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Cleaning Concepts Maid Service has 1 locations, listed below.

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    Customer ReviewsforCleaning Concepts Maid Service

    Maid Service
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    12 Customer Reviews

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    • Review from Emily B

      5 stars

      10/30/2023

      Cleaning Concepts of Saint Louis do a great job. They are customer ********************** centric. The cleaning teams are very efficient and detailed oriented. I use them for bi-weekly residential cleaning services with once a year deep clean.
    • Review from Sarah C

      5 stars

      10/30/2023

      I've used the Cleaning Concepts team for a few years now and they have done a fantastic job for us. Always on time, professional, most importantly cleans our home beautifully.
    • Review from Denise P

      5 stars

      10/24/2023

      Ive used Cleaning Concepts for quite a number of years now. They are very accommodating of my schedule. They do a very good job and are very polite. Their office staff is extremely easy to work with.
    • Review from James C

      1 star

      09/19/2023

      This company violated labor laws and ******* is bias a** liar I worked 7 days and was only paid for 2 never received my check stub statements are anything else!! This company took advantage of me cause I'm disabled...I need my money I worked hard then 4 hrs a day for 5 days a week never missed a day and was fired for no reason but I still want my money!!! ******************

      Cleaning Concepts Maid Service Response

      09/19/2023

      I'm sorry but we have no record of a ***** *** nor do we a ***** and ******* in our employ. The reviewer has clearly confused our company with another. It appears the reviewer is trying to review a company in *******
    • Review from JM G

      5 stars

      08/14/2023

      I would absolutely recommend Cleaning Concepts. They fit ** in last minute just four days out. This was a post-construction clean and after it looked like a whole new office. Worth the $555 we paid for a couple folks to do the deep clean they did in just a few hours. We will be using them in the future.
    • Review from Sandra W

      1 star

      07/05/2023

      She sent 2 people to clean and they were there for 3 hours. They did not windows, blinds, ceiling fans, walls, kitchen and inadequate when they moped the hardwood floors, they were still dirty. They did not clean the bathrooms, bedroom carpets in master bedrooms. The floors and the woodwork was not done. They did not do the utilities and storage area either. They did **** square feet which was inadequate. She charged $432.00 and I am literally doing everything again. The manager said they could not send anyone out. My complaint is exorbitant costs and inadequate cleaning
    • Review from Kalyani G

      5 stars

      08/05/2022

      ******* and ***** did a fantastic job! We had a deep cleaning done, and they were very thorough

      Cleaning Concepts Maid Service Response

      08/06/2022

      Thank you so much for taking the time to review ******* and *****! We can't tell you how much it means to us!
    • Review from Michelle M.

      5 stars

      07/19/2022

      I was very pleased with the work that the team did! They were easy to communicate with when scheduling the job, the team did excellent work cleaning the home for move out, and it was nice that they provided photos and videos of the work before and after. I would definitely recommend this company to anyone looking for cleaners in the area!

      Cleaning Concepts Maid Service Response

      07/21/2022

      Thank you so much for taking the time to review us! It really means a lot to all of us!
    • Review from Stacy D

      5 stars

      07/04/2022

      Terrific cleaning agency that wants their customers to be satisfied with their work.

      Cleaning Concepts Maid Service Response

      07/06/2022

      Thank you so much for your review. It really means a lot to us.
    • Review from Jessica G

      5 stars

      04/21/2022

      ***** and ******* did an amazing job! They were friendly and professional. Days later I'm still amazed at what a thorough job they did! The whole experience from receiving the quote to the finished clean far exceeded my expectations. I already recommended the company to several people.

      Cleaning Concepts Maid Service Response

      04/22/2022

      Thank you so much for your comments it means so much to us and to ***** and ******* as well

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