ComplaintsforMetro Imaging
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/14/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Hello, I did enquiry for the Ultra sound with exact Ultra sound name and provided the insurance details. I got confirmation for $105 and test got bill got $220. I have explained the situation and requested to check the conversation but they are saying that we don't record conversation and don't think they have enquired to their team regarding the conversation even i offered $125 well . Request to help with this billing issue. Thanks, **** ******Business response
12/13/2023
Hello, I have reviewed this complaint and would like to see if we are able to locate the individual who quoted **** ****** a price. I'm not able to open the attached gmail. Should I be able to? I'm thinking it might be my computer that is blocking it from opening. I will follow up with this a bit later this week. Will my original Enter Code work? Thank you ****** *****Business response
12/28/2023
We have reached out to Ms ****** and are awaiting a response.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.