ComplaintsforFirst Integrity Mortgage Services, Inc.
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Complaint Details
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Initial Complaint
01/27/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Constant irrelevant emails and inability to unsubscribe. Basically, a spam operation.Business response
01/27/2024
Hello…I would like to remedy this for you. I apologize for the inconvenience. All of our materials are supposed to have unsubscribe buttons on them. I’ll need to find which loan officer and which software they are using. Do you mind forwarding me the email that you received last? My email address is ********************************.Customer response
01/31/2024
I do not have the original emails as I deleted threm from my PC. I thought they might contain a virus as repeated efforts to unsubscribe did not seem to work. However, the orginator of the emails was somone who called himself "*** ********" and it was misaddressed to "******* ******", not ****** ******, a sue sign that it is spam.Business response
02/07/2024
Hi ******,
Thank you for your email. As promised, I did speak with our marketing director and *** to ensure you are removed from our database. That being said, there could be a couple day lag. Also, if something comes again please forward to me to make sure it is not a scam.
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Contact Information
1807 Park 270 Dr
Saint Louis, MO 63146-4021
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 5:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.