We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Gateway Harley-Davidson has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileGateway Harley-Davidson

            Motorcycle Dealers

            Contact Information

            3600 Lemay Ferry Rd

            Saint Louis, MO 63125-4503

            Visit Website
            (314) 845-9900

            Business hours

            10:00 AM - 6:00 PM
            Business Hours
            Closed
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 6:00 PM
            10:00 AM - 5:00 PM
            Closed

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Harley-Davidson Dealership, Sales and Service

            Business Details

            Location of This Business
            3600 Lemay Ferry Rd, Saint Louis, MO 63125-4503
            BBB File Opened:
            4/1/2002
            Years in Business:
            22
            Business Started:
            1/1/2002
            Business Started Locally:
            1/1/2002
            Date of New Ownership:
            7/27/2006
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • St Louis Motorcycle Co LLC
            Hours of Operation

            Primary

            M:
            Closed
            T:
            10:00 AM - 6:00 PM
            W:
            10:00 AM - 6:00 PM
            Th:
            10:00 AM - 6:00 PM
            F:
            10:00 AM - 6:00 PM
            Sa:
            10:00 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. Matt Chiappetta, Owner
            Contact Information

            Principal

            • Mr. Matt Chiappetta, Owner

            Customer Contact

            • Mr. Matt Chiappetta, Owner
            Additional Contact Information

            Fax Numbers

            • (314) 256-2735
              Primary Fax
            • (314) 845-9903
              Other Fax

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Edward D

            03/03/2022

            Don't go here they say they can put you on one bike and while the are doing that another salesman writes a contract up on same bike then who ever gets approved the fastest gets it. Then they lie tell one they can over night papers to your son and I and him were going to be on it. Well somebody that was probably a little more qualified and they pushed me out the door.

            Gateway Harley-Davidson Response

            03/04/2022

            We can't get ************************** approved due to credit. We tried his mother, son, and a few other folks. I understand that is upsetting. We did everything in our power to find credit opportunities for *************. We spend the better part of 2 full days trying. His claims are false and he is just upset due to the fact we would not let him break banking rules to get a bike.
            Read 2 More Customer Reviews

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.