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Find a Location

Elite Moving and Storage LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforElite Moving and Storage LLC

    Moving and Storage Companies

    Additional business information

    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Missouri AG vs Elite Moving and Storage LLC

    On March 18, 2022, Missouri Attorney General Eric Schmitt filed a civil lawsuit against Road to Load Best Movers LLC, United Relocation Movers LLC, Eagle Eye Moving LLC, and Elite Moving and Storage LLC, Ibrahim Secic, Esefa Secic, Dzemo, Secic, Kasim Secic, Antonijo Secic, Melissa Bajric, Ohran Secic, Enver Secic, Enes Secic, Edis Secic and Abid Secic for violations of the Missouri Merchandising Practices Act. 

    The lawsuit alleges the defendants acquired household goods moving contracts from brokers and then failed to honor the brokers' quoted prices and other service items. The petition seeks restitution on behalf of the consumers, as well as a permanent injunction to stop the defendants from continuing to conduct business.  
     
    The case is pending. 
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4625 Lindell Blvd., 2nd FL, Suite #215, Saint Louis, MO 63108
    BBB File Opened:
    4/27/2022
    Years in Business:
    3
    Business Started:
    1/25/2021
    Business Incorporated:
    1/25/2021
    Type of Entity:
    Limited Liability Company (LLC)

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/28/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    On May 12, 2022, I contracted Safe Ship H3234**30**3637363731H to move my belongings and was given a binding estimate of $2,774.76 for 406 CF plus a broker fee of $1,267.00. Safe Ship H3234**30**3637363731H then sold my contract to H33323031303032**34H.I spoke with Safe Ship on July 17, 2022 and added 2 bar stools and a skinny hallway table during the re-verification of the items to be shipped and was told that they did not need to be listed due to the size. When the driver for H33323031303032**34H arrived, he immediately told me I had too much stuff. The driver stated that any pricing I received from Safe Ship was just an estimate and that I would be charged $3.75 per cubic foot for any additional space used beyond what Safe Ship had reserved as well as for wrapping.I called Safe Ship H3234**30**3637363731H as per the instructions in my contract and told them the driver wanted to increase the H313533**333734363133H cost and charge for wrapping. The Safe Ship representative said they couldn&#**;t charge for wrapping and she would call me back after consulting with her boss about increasing the cost for H313533**333734363133H my belongings since I had not added anything since the reverification. Safe Ship never called back. The truck was loaded before I was given an updated cost.Original estimate $2274.76 for (406 CF) minus $1267.00 for broker fee Additional Costs Cubic Feet (452) $1695.00 Shrink Wrap $ ****** Fuel Charge $ ****** 75 ft long carry $ ****** The cost of this move went from $1507.76 to $**61.98, an increase of 263%.When I returned home I measured the items that were shipped, and it came to a total of 333 cubic feet. I filed a complaint with Elite H3234**30**3637363731H but I have not heard back from them. I talked with Safe Ship but they are unable to do anything. I also filed a complaint with the ************* Carrier Safety Administration.H33323031303032**34H was in violation of my contract when they charged me the additional cubic feet and wrapping. As well as not providing pricing until the truck was fully loaded.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Greg B

    1 star

    07/20/2022

    *************************** is the worst person to help you move. At the end of all of this, he ended up using a different company to send my stuff down to me. He kept changing his tune on if he had 21 business days to deliver or 30 and from which day it started. I would call weekly for updates and he would say he would call me back and never did. Near the end he said "I would really like you to stop annoying me with these calls." You have thousands of dollars worth of my stuff, of course I am going to call you. He is also under suit from the ******** ************************* for bad business practices. DO NOT USE THIS COMPANY!

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

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