Business ProfileforWorld Class Moving & Storage

Do not use the company. We should have guessed we were going to have problems when the movers showed up with no moving supplies, just a truck. They kept my 90 year old mom's possession in a storage locker for a couple of months. When we ask about when we would get them moved, they mentioned there were some forms I should have filled out, but never bothered to tell me, or send us the forms. When I did finally sign for forms to move the items, they delivered only half the load. It was only after I was forced to pay the balance of the contract fee in cash did the movers open the truck doors to unload the stuff. And only when we found there were items missing and alerted the movers that I learned the rest of the load was still in *******. They said they would move the rest of her possessions on the next truck out. I contacted them a number of times after that to find out when the move would take place. They promised they would deliver the other half when the truck returned to ****** from *****. After a few weeks and a few calls, I was told they were not going to deliver the rest of the move. I would have to come out and pay the storage company to get them out of storage and move them myself. I ended up contracting with a reputable moving company. When we finally received the rest of my Mom's possessions, many things still remained missing, including some paintings, Native American art pieces and rugs, all worth a lot of money. And when I sent in a complaint about the company, and its parent company "On Time Moving" located in *******, to the Better Business Bureau, I was told they refused to return the BBB's call. Beware of these companies. We have not recovered the stolen items.