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ComplaintsforNail Spa
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/15/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I went to the Nail Spa last Wednesday. I have went several times before. The people there are rude people but this time they got out of hand. *** has did my nails and my toes for about 6 months. She and I were talking and this other worker joined into our conversation. When it came time for me to pay she told me it was 32 dollars. I questioned the price. I only got a touch up to my nails and a polish take off. *** told me I needed a pedicure, which was out of line for her to say. Then another worker joined into the conversation being rude with a lot of unnecessary back and forth. They have their certain people that they are nice to and I clearly was not one of them I was embarrassed and humiliated and I will not be coming back. They basically told me that the business I have done with them for months is worthless and they were unconcerned with how I felt I was treated. My foot was bothering me the rest of the day as I have problems with a sciatic nerve. I was completely disrespected by both of them and I am old enough to be their mothers. I want the way I was treated to be known.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.