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          Suntrup Nissan Volkswagen has 1 locations, listed below.

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            Business ProfileSuntrup Nissan Volkswagen

            New Car Dealers
            BBB accredited business

            Contact Information

            6000 S Lindbergh Blvd

            Saint Louis, MO 63123-7019

            Visit Website
            (314) 892-8200

            Business hours

            9:00 AM - 6:00 PM
            Business Hours
            9:00 AM - 8:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 6:00 PM
            Closed

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            Get a Quote

            Customer Reviews

            1.08/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            30 complaints closed in last 3 years

            15 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/9/2015

            Years in Business: 59

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            We sell new Nissan

            We sell new Volkswagen

            We sell a variety of pre owned vehicles

            We provide parts and service to all makes and models.

            Products & Services

            New & Used Nissan Dealer

            Business Details

            Location of This Business
            6000 S Lindbergh Blvd, Saint Louis, MO 63123-7019
            BBB File Opened:
            1/1/1992
            Years in Business:
            59
            Business Started:
            7/15/1965
            Business Started Locally:
            7/15/1965
            Business Incorporated:
            12/11/1997
            Accredited Since:
            4/9/2015
            Type of Entity:
            Corporation
            Alternate Business Name
            • Suntrup Used Cars
            • Suntrup Preowned Center
            • Suntrup Nissan
            • Southland Imports, Inc
            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 6:00 PM
            W:
            9:00 AM - 8:00 PM
            Th:
            9:00 AM - 6:00 PM
            F:
            9:00 AM - 8:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Su:
            Closed
            Business Management
            • Craig Suntrup, Dealer Principal
            • Donald J Suntrup Jr., Dealer Principal
            • Mary Beth Caldwell, Executive Assistant
            Contact Information

            Principal

            • Mary Beth Caldwell, Executive Assistant

            Customer Contact

            • Mary Beth Caldwell, Executive Assistant
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            30 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/12/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            I bought the 2020 Jeep Grand Cherokee. They gave me temp tags. I bought it on April 14. On June 15, the temp tags expire. They will not give me the title. I have contacted them multiples times. They tell me they will get back to me but do not. They told me the title had been issued but not given yet.
            Read More
            Read 29 More Complaints

            Customer Reviews

            12 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Yasmeen R

            04/29/2024

            DO NOT BUY A CAR FOR THIS DEALERSHIP!!!! I purchased a car from this dealership a year ago and ever since i bought the car it has given me issues. I hadnt even had the car for 24 hrs before my engine light came on, I brought it back to them and they claimed they fixed a thermostat but they never did because now the car is having engine issues due to their being no thermostat. Not only that, the car has needed a new radiator and the fluids where black when I purchased the vehicle which shows the dealership didnt even bother to make sure the car was in good shape. I should not be responsible for these costly repairs I only had the car for a year and barely put ***** miles on the car. I constantly call but no one returns my calls its like they are avoiding me. Someone needs to fix this issue!

            Suntrup Nissan Volkswagen Response

            05/03/2024

            Thank you for speaking with me about the engine issue you've been experiencing with your car. I appreciate your patience and understanding as we work to resolve this matter promptly.Our team is currently reviewing the details of our conversation to determine the best course of action to address the problem with your engine. We will be in touch shortly with an update on the next steps. In the meantime, if you have any further questions or concerns, please don't hesitate to reach out to us.***********************
            Read 11 More Customer Reviews

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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