ComplaintsforOphthalmology Consultants
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Complaint Details
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Initial Complaint
08/18/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
******* Billing continues to bill me for services that *************** has paid in full to them. The company is an in-network provider with ***************, but is attempting to balance bill me for the contracted discount amount with Cigna. Both I and ***** have spoken to them and emailed documentation, to no avail. This is now harassment in my opinion, and is causing me a great deal of mental and emotional distress.Customer response
08/19/2024
I just received a phone call from ******, the manager with **********************. She saw the email I sent to them yesterday and claims that today was the first time she was aware of the situation. She said, "I apologize for this," and told me that my balance has been corrected and I don't owe anything.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.