5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Melanie S
1 star06/20/2023
This company did a move for me and broke glass that I had in totes and boxes labeled clearly with fragile and glass on them. They stacked heavy boxes on top of ones with glass. They were told to move everything to one specific room and everything had to be in that room . They stacked everything right as you walk into the room . You couldn't even open and close the door. There was so much room and shelves to stack stuff on behind the wall of boxes that were stacked high right as you stood at the door. They also left my extension ladder and shovel and tree trimmer on a pole out in the front yard that was stolen. The lady named ****** was a complete rude obnoxious woman that yelled at me so bad I had to hang up. NEVER USE THIS COMPANY!!!! YOU'LL REGRET IT
ABC Quality Moving & Storage Response
06/22/2023
Good afternoon, Thank you for taking the time to write a review, we are surprised to learn that you had such a horrible experience even though you did want us to move you back out in which we politely declined due to the conditions of the home. Anything packed, especially glass, needs to be packed properly. We do not insure any items not packed by **. We are sorry to hear that your belongings were not stacked to your satisfaction, your crew was trying avoid setting your belongings in f**** that were scattered throughout the residence. According to you, you were on the phone scheduling a dentist appointment when you noticed them put these items that typically go outside, onto the porch(not a rail) in which you did not say anything to them, the homeowner of the residence instructed the movers to put the items there. We hope your situation improves.Review from Cheryl H
5 stars06/01/2023
*** Moving was prompt, efficient, professional, and took great care of my things. I highly recommend them for your move!ABC Quality Moving & Storage Response
06/22/2023
Hello ******, Thank you so much for taking the time to write a review of your experience with our company! We truly appreciate it! Have a great day!Review from Lynne R
1 star03/27/2022
My movers were smoking pot and giggling about it. It was disgusting. The smell was overwhelming and my decorator had to open windows and doors to mitigate it. I had scratches all over my furniture. I tried to call the company president to discuss and received no return call.Review from Abrie M
5 stars12/13/2021
Great team all around! The team was efficient and really professional.ABC Quality Moving & Storage Response
06/22/2023
Good afternoon *****, Thank you so much for your review! We greatly appreciate it! We try to be as efficient as possible while still maintaining safety and professionalism!Review from Anastasia J
1 star10/21/2021
This place is a joke! The people on the phone answer after several trys to be told we have to call you back, they never do. My friend used them before and I thought Id do the same only to be met with smoking crews that smelled and appeared to be on some. One of them was clapping and talking to himself. After noticing the movers disappeared I opened my basement door to find one guy smoking something and then quickly tried to hide it.
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