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Find a Location

Real Estate Express a McKissock Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforReal Estate Express a McKissock Company

    Real Estate School
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/3/2006

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Real Estate

    Products & Services

    Real Estate School, Real Estate Services, Specialty Schools, Vocational School

    Business Details

    This is a multi-location business.

    Find a Location

    Real Estate Express a McKissock Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1801 Park 270 Dr Ste 600, Saint Louis, MO 63146-4021
      BBB File Opened:
      5/15/2006
      Years in Business:
      19
      Business Started:
      12/1/2004
      Business Started Locally:
      12/1/2004
      Business Incorporated:
      12/1/2004
      Accredited Since:
      5/3/2006
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • McKissock Learning
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Priscilla Ruiz, Customer Service Specialist
      • James Gallagher, General Manager
      • Mr. Mike Duran, CEO
      Contact Information

      Principal

      • Mr. Mike Duran, CEO
      Additional Contact Information

      Fax Numbers

      • (314) 205-1613
        Primary Fax

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/22/2022

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Purchased a course last year and have been chasing them for a refund. I asked for refund within 7 days by phone call, which is their preferred method, and never received a refund. The course is misleading, does not have videos and is a defective course as it claims to be written in english but it is not written in english. The sentence structure is very off and not a single sentence makes sense. It's very broken english and I have a masters degree and could not read it. I had to use ****** every time.I need a full refund because I now will have to purchase a different course that is not defective. This is not just my impression but many others that struggled to read this course. I however asked for the refund prior to touching the course but never received it.i then chargebacked on my credit card and they won't respond to them either. The company is too hard to get ahold of and does not honor their own return policy. I need a full refund please.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Katherine M

      1 star

      05/06/2024

      I rate this course zero stars. It was disorganized and deceptive. Despite promises, I received no refund. It cost me considerable time and money. The material was presented sloppily and lacked clarity for non-experts. Parts seemed directly copied from a law book without any simplification. Conversely, Real Estate U on ******* offered the same content, explained in a more digestible manner, at no cost."What is the commission? Answer: **************** This statement is peculiar. It appears that there was a lack of proofreading by the creator.The program advertises "mentors" and live chats with instructors. However, they fail to mention that instructors are only available during typical work hours, not when most have time to study real estate. Additionally, sessions are often not recorded. On the few occasions I could join a live chat, the instructor would admit to not knowing the rules of my state, only theirs. This results in a session focused on another state's laws, which is not the promised help.I decided to invest in the course after seeing positive reviews on *******. However, once I signed up, I discovered they were offering $25 or $50 Amazon gift cards to individuals who could recruit others using a specific code. This led me to realize that the reviews were fake and the offer was a scam.

      Real Estate Express a McKissock Company Response

      05/15/2024

      We are sorry you did not have a positive experience with our company and were not satisfied with the quality of the course curriculum. We researched the concerns noted in the complaint and reviewed your account. You enrolled in the 75-hour Georgia Pre-License Course 11/28/2020 and the course expired 5/27/2021. You were at 30% progress within the course at the time of expiration and have not attempted to resume/extend the coursework since that time. It is our goal to support our students on their journey to achieving their career goals and to provide them with quality service and a quality product. We work to ensure the quality of our content through periodic curriculum reviews but clearly in this instance there may have been areas of content requiring additional review. We take the feedback from our students very seriously and often proactively solicit their feedback to identify opportunities to improve/enhance our course content and student experience. Over the last 3 and a half years since you originally enrolled, we have released 2 new/updated versions of the GA Pre-License Course. The most recent course update features effective and engaging content, interactive learning components, new instructional videos, and much more. In addition to the required course curriculum, we offer live instructor Q&A sessions which are designed to cover confusing and difficult to understand real estate topics. These sessions do not cover state specific content. They cover national information, so students from all states can attend. Students do have the ability however, to reach out to their designated state instructor for assistance with state specific topics. Our designated GA state instructor provides regular support to students; helping them with test anxiety, understanding content, and understanding the Georgia real estate market as a whole. We also try to meet the varying scheduling needs of our students by offering live sessions several times a week with sessions in the morning/afternoon/evenings. We sincerely apologize again that our product/course curriculum did not meet your expectations and wish you the best in your future real estate endeavor.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

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