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ComplaintsforStatues Plus LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/31/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
We ordered a Statue of Our **** of ***** in August of 2021. We paid for it on September 9, 2021. They said it would be delayed due to COVID and lack of help and shipping. They said that we should get it sometime in February of 2022. I got a call on my cell phone 5-6 wks ago, the week of the 21 of Feb. that said that they would be crating it and sending it. We have not seen the Statue and now I have been calling and no answer. We would just like to know the status, if the business is still going and if we cant get the statue if we could get our money back. ***************************** ************ Work ************ Cell *********** Church ************************************************************Customer response
04/21/2022
We finally got a hold of them through a out of state area code phone. They asked us to send them the physical address and phone number. I sent them that info at *******************************. They replied back that they got that email. They said it would be about two weeks and that was Thursday, March 31 and ****** heard from them since. We thank you for all you have done.Customer response
05/12/2022
We have finally gotten a hold of them and they have sent the statue. It was the wrong one but they are going to rectify the matter. Thank you for trying to help us. We very much appreciate the help. *****
Customer response
05/12/2022
We have finally gotten a hold of them and they have sent the statue. It was the wrong one but they are going to rectify the matter. Thank you for trying to help us. We very much appreciate the help. *****
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.