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Find a Location

Banks Contracting & Remodeling LLC has 1 locations, listed below.

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    Business ProfileforBanks Contracting & Remodeling LLC

    Remodel Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Remodeling from the roof to basement of any residential and business office.
    Concrete, Asphalt, Siding, Drywall, Decks, Porches, Windows, Doors, Basements, Bath, Kitchens, Flooring, Tuck-Pointing, Painting, Waterproofing, Roofs and Gutters.

    Business Details

    Location of This Business
    1928 Raft Dr, Saint Louis, MO 63133-1152
    BBB File Opened:
    6/5/2013
    Years in Business:
    14
    Business Started:
    5/10/2010
    Business Started Locally:
    5/10/2010
    Business Incorporated:
    7/1/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Banks Contracting & Remodeling
    Business Management
    • Mr. Dennis L Banks, Owner
    Contact Information

    Principal

    • Mr. Dennis L Banks, Owner

    Customer Contact

    • Mr. Dennis L Banks, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/21/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I really hate to be this person we hired Banks Contracting & Remodeling, LLC to do a 18 x 16 deck. Ill be honest we wanted to give them a try, since we never given a BLACK OWNED COMPANY a job this big. . They quoted us over $8000 ( which is probably cheap to other contractors) theyve sent us several invoices and weve paid all but one. We are in **************** , I understand **************** is a bit Meticulous when it comes to approving permits. We saw all of the work on their FB page and thought this would be a great company to go with. **************** have rejected the drawings 50 thousand times (over exaggerating) but thats what it seems like. When I spoke to the Superintendent he told me that these alleged contractors doesnt know what they are doing. I explained to the superintendent that we wanted to give them a chance. The superintendent had to literally sit down with them and do color by numbers in order for them to get the drawing correct. Finally an Approval nearly a month or so later. The inspector came out they told the inspector they will start today. When I didnt see a work truck or concrete I had to reach out to them, the contractors then told me the weather was too cold to pour, come to find out after texting back and forth with them , the superintendent told me they submitted new plans, I was dumbfounded he said he had approve the others finally and didnt understand why they took this action. *** requested a refund and now they have blocked my CashAp request. I hate to be this way about other African American (my people) but they really leave us no choice. Now, weve had to contact our lawyer and he advised us to put them on blast through the news room ( I so hate this) . They have only dug piers at this point and keep delaying.The owners are ****** ******************************************************

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ENRICKO P

    1 star

    10/13/2023

    I paid Banks Contracting & Remodeling LLC $3,366.16 of $6912.04 for a bedroom remodel. I did reschedule the start date on 2 separate occasions due to scheduling conflicts. I was advised by ***************** with Banks Contracting & Remodeling LLC of "restocking fees". I ultimately had to cancel the project due to personal issues. When I requested a refund I was told that I was only *********** $700.00 due to "restocking fees". *** advised that they would see me in court to settle this dispute. Unfortunately, Banks Contracting & Remodeling failed to appear in court on two separate occasions despite being served by the St. Louis **************************** at there home. As a result of Banks Contracting & Remodeling LLC failure to appear in court, I was awarded $2,744.08 (minus the non-refundable deposit of $691.20 but in addition to court cost) by ******** Circuit Court 22 ********* City Small Claims Court ( ************************** order *****). I am requesting the Banks Contracting & Remodeling LCC pay the judgement of $2,744.08 as ordered, adjudged and decreed by the court or provide me with the material that was "restocked" along with an itemized receipt of the "restocked" materials. Thank you **********************

    Banks Contracting & Remodeling LLC Response

    10/14/2023

    Unfortunately I did not receive the summons properly to fight this scammer.   This person went to jail!    I gave him months to reschedule, losing money on each reschedule.   I have the text messages to prove the information and that he was incarcerated and charged the date on many occasions based on him wanting to cancel the contract after the allow time to do so.   He accepted a bid in March 2023, made a deposit and rescheduled 3 times for a start date between March and June 2023.   **** to jail for what ever reason and had his son requesting a refund and gave options to get just the floors done, because hes has cancel the contract due to him not being available and he stopped the work/contract.     He finally gets out of jail in late August 2023 and I owe him money.      They gave the summons to my tenant!   I did not receive it personally or at my business address! I would have beat this in court and have documents to prove it! 

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