ComplaintsforBanks Contracting & Remodeling LLC
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Complaint Details
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Initial Complaint
11/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I really hate to be this person we hired Banks Contracting & Remodeling, LLC to do a 18 x 16 deck. Ill be honest we wanted to give them a try, since we never given a BLACK OWNED COMPANY a job this big. . They quoted us over $8000 ( which is probably cheap to other contractors) theyve sent us several invoices and weve paid all but one. We are in **************** , I understand **************** is a bit Meticulous when it comes to approving permits. We saw all of the work on their FB page and thought this would be a great company to go with. **************** have rejected the drawings 50 thousand times (over exaggerating) but thats what it seems like. When I spoke to the Superintendent he told me that these alleged contractors doesnt know what they are doing. I explained to the superintendent that we wanted to give them a chance. The superintendent had to literally sit down with them and do color by numbers in order for them to get the drawing correct. Finally an Approval nearly a month or so later. The inspector came out they told the inspector they will start today. When I didnt see a work truck or concrete I had to reach out to them, the contractors then told me the weather was too cold to pour, come to find out after texting back and forth with them , the superintendent told me they submitted new plans, I was dumbfounded he said he had approve the others finally and didnt understand why they took this action. *** requested a refund and now they have blocked my CashAp request. I hate to be this way about other African American (my people) but they really leave us no choice. Now, weve had to contact our lawyer and he advised us to put them on blast through the news room ( I so hate this) . They have only dug piers at this point and keep delaying.The owners are ****** ******************************************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.