Business ProfileforBlack Brothers Flooring and More

This company has been very difficult and frustrating to deal with. I hired **** ****(owner) to do a project in St. Louis County back in May of 2023. The house was a full rehab project that he assured me would be done in 6 weeks. I hired him to do the entire project excluding electrical and heating & cooling. After a 3 week electrical delay, we were scheduled to start the project on June 19th, 2023 It is now October 16th, 2023, and the only work that has been done is a sloppy paint job, some drywall patch work, and he removed the original flooring. I have reached out to *** several times, expressing my dissatisfaction with how long the project is taking. Each time, he gave me excuses, apologized, and told me that he would have the project completed by a series of different dates that have come to past with no noticeable progress. Now, **** **** has stopped responding to my calls, texts, and emails. After visiting the property recently, I have removed the lockbox and requested a refund. As of right now, he has not responded. If he continues to not respond or refuses to refund me, I plan to move forward with a lawsuit. This has by far been the absolute worst experience that I've ever encountered with a contractor. In addition to his lack of performance, ability to complete the project, and poor communication...he did not clean up after himself, one of the keys to my property was stolen, and I had to clean up bottles of urine, cigarette butts, soda containers, and other trash items after he stopped communicating. I wouldn't recommend this company to my worst enemy.